Inbound Call Center Services we offer !

Customer Services

Customer Service includes dealing with your customers and providing you efficient service to manage the clients by our versatile service.

Dispatch Services

QAS Group have more then 10 years of experience in handling dispatch for taxi, limo and medical transportation companies.

live answering services

Customer Satisfaction is our prime goal. We provide you with facility of active service of live answering and manage your customer and answer their queries.

Order Taking

Order Taking Management

Customers can confirm, cancel and manage their orders using our fast and supportive platform. We provide you with facility to manage the orders of your customers.

Reservation Service

We provide you with facility to confirm your services by our reservation service. We can provide your customer to confirm orders by reserving services in advance.

Technical Support

We provide you with technical support and fast and convenient service to deal with your customers.

Welcome to QAS Group Inc

About Our Company

We are the world’s most cost-effective English language-based outsourcing company and specialize in the management of customer care services and back-office processes for global leaders in the domains of technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue to solidify ourselves as the industry leader in our country.
Our services enable customers to concentrate on their core business by outsourcing their marketing and customer-centric support services, and with years of relevant industry experience, coupled with our strength in recruitment and management of professionals, we’re able to handle time-critical challenges, while maintaining strict confidentiality of information. These qualities not only allow us to exceed our customers’ expectations but also provide their clients with an enhanced quality of service experience. At QAS Group, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have both lead to a continuous and growing engagement with industry-leading enterprises across the globe.

Diversity

We provide diverse and best services to our customers ranging from efficient Call Centre services to unique Android app development. Our unique and diverse services make us a platform to satisfy the diverse needs of our worthy customers.

Respect

The first and foremost requirement of any business is a respectful attitude towards its customers and team members. Respecting and honoring customers is our first preference. Mutual Cooperation and feeling of respect for each other can help customers to get satisfactory services conveniently.

Transparency

We provide transparent services to our customers by ensuring the best and credible services at minimum cost. We are accountable for all our services and assure the best services to our valued customers.

Integrity

Honesty is a principle feature that is a prerequisite of any successful business. Our competent teamwork on the principle of integrity and honesty. Our experienced and loyal team will provide you effective solutions and quality services.

Dispatch Services

CALL ANSWERING AND DISPATCH SERVICE.

QAS Group have more then 10 years of experience in handling dispatch for taxi, limo and medical transportation companies. We have professional dispatchers available to serve your customers 24/7.We are professional to handle large and medium fleet. We are not the first option but are the last option in terms of quality dispatch and call answering services.

PROFESSIONAL DISPACTHERS AVAILABLE 24/7

Our operators are always available, 24 hours a day, 7 days a week, and 365 days a year. We know that taxis are needed at unpredictable times, so we are always at the ready, and we promise that your customers will be greeted by a courteous, professional call center representative.

70% SAVINGS IN TERMS OF WAGES

Your taxi service does not operate in a vacuum. You have competitors who are looking for every possible advantage over your business. If you want to survive, you have to beat them to the punch. QAS Group inc can help you to reduce your monthly cost in terms of wages.

QUALITY CONTROL

We record every single call for quality and training purposes so you will be getting access to call log to listen the recordings. We commit 100% up time not even a single call will be missed even in busy hours.

TAXI LIMO SOFTWARE

Our dispatchers are fully trained to handle small and large fleet and expert in using all kinds of Taxi and Limo dispatch software. We provide services according to your requirement i.e. full time24/7, part time or only day/night shift ETC.

NDA (NON DISCLOSURE AGREEMENT)

We will sign a NDA with you and we will never disclose your information as a reference to any third party. We will not work with your competitor’s ever. We work with only one company from one city.

MAKE YOUR LIFE EASIER.

You will be making your life easier and you don’t need to engage yourself in hiring and training new dispatchers again and again.

FREE TRAIL

15 days free trail (no need to submit any kind of credit or debit card for free trail).

BUSINESS GROWTH.

Almost 30% growth in call volume by retaining the customers with professional customer service and taking responsibility of your business and customers.

COMPLETE REPORTING

Complete analytical reporting of your business on daily, weekly and monthly basis.

FREE SOCIAL MEDIA MARKETING

Free social media marketing of your business.

FREE SEO

Free SEO of your website to get 1st rank in Google.

FIVE STAR RATING

Will get five star rating of your customer’s app and good customer reviews from customers.

Let’s talk Back-Office Solutions

Let’s work together to reach your goals. Call 1-877-631-1004 or use the link below and a QASGROUPINC representative will be in touch.

WHY WORK WITH US

Industry Experience

Our experience traverses each industry and challenge, which gives us an interesting point of view that we bring to each customer relationship.

Brilliant Team

Genuine decent variety inside a group is significant for progress – and when not comprehended a similar assorted variety can be the best entanglement

Creative & Professional

Imaginative experts see the world in an unexpected way. They will in general think distinctively and assault issues in an unexpected way

Complex Sollutions

A perplexing plan of action tends to a more extensive, increasingly complex incentive through at least one items as well as administrations or a blend of it.

100% Result Guarantee

So you can generally go past conventional unconditional promises and console your potential clients better.

Contact Us

To Get In Touch Send Us Message

Contact

5 MAIN REASONS TO CHOOSE US

Cost Reduction:

Redistributing helps relationship with cutting costs and put aside money, and is one of the most noteworthy clarifications behind people choosing to re-suitable their business method. BPO has offered rise to a talented pool of laborers open at low wages achieves monstrous cost diminishes, which therefore realizes better wages for the association

Availability of Experienced Professionals:

Choosing new delegates and setting them up incorporates a huge amount of issue and is a monstrous cost to the association. Right when the tasks are redistributed to a recently settled association with all of the benefits, the issues of contracting and planning is accommodatingly avoided

Ability to Focus on Core Business:

Since a great bit of the business is re-appropriated to a master association, the top the leading group of the association can focus on focus operational domains. This similarly prompts better agent proficiency and causes them choose better and progressively taught business decisions

Excellent Source of Customer Feedback:

Most BPO workers are in direct contact with the clients, because of which they can get a direct criticism about items and administrations. This important input, thusly, causes the organization to enhance the administrations gave

Access to the Latest Updated Technologies:

Buying a licensed version of the latest software and other technologies is very expensive. This proposition is also risky, especially for small to medium-sized businesses who cannot afford to dedicate a steady budget to buying the latest technologies. Therefore, it becomes difficult for a company to stay updated with the latest developments. Outsourcing to companies that already have access to the technology and have the relevant expertise therefore proves to be more advantageous for global organizations!